spotlight

Proxilliant’s proactive and intelligent Service Health Management solutions enable cable operators worldwide to achieve a dramatic increase in upstream bandwidth capacity and deep visibility into service and network health - for reliability and profitability previously unattainable with VoIP, commercial services, and other advanced two-way services.

March 26, 2009 - Proxilliant today unveils the next generation of its Cable Access Managemen... more>

March 16, 2009 - Proxilliant and Rotal.com announced today that Rotal will distribute and su... more>

 

REDEFINING MTTR: Systematic Service Assurance
at Charter Communications

In this article featured in the July issue of Communications Technology, Charter's Keith Hayes and Proxilliant's Rick Berthold describe a newly defined MTTR that was implemented as part of a pilot deployment of Proxilliant's Cable Access Management System at Charter Communications.

This new MTTR approach includes not only the time to repair, but also the component costs associated with the nine steps necessary to ensure service quality and desired throughput in an increasingly complicated operations environment.  This deployment of CAMS gave Charter a view into the potential of embedded network intelligence to achieve new highs in operations efficiency and network availability goals.  more>